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Check out these new services from Veterinary on Hold.

Click here to learn more.

Does your Message on Hold program highlight the great things happening at your practice?

Talk the talk with fresh and productive
on hold content.

Does your Message on Hold program highlight the great things happening at your practice?

Talk the talk with fresh and productive on hold content.

Check out these new services from Veterinary On Hold.

Click here to learn more.

New Services

Veterinary On Hold is pleased to introduce Veterinary Signage. Our digital signage platform made exclusively for Veterinary practices! Veterinary Signage is an extremely effective way to engage patients and increase sales. Customized lobby content that promotes your practice and services, entertains, educates, and shares your story.

Visit the Veterinary Signage website to learn how we can help you engage your patients with ROI producing content as they relax in your waiting area.

Free up time, reduce costs, communicate better, and improve your telephone solution with Veterinary On Hold and Weave!

Veterinary On Hold is pleased to announce that we are now a Weave Channel Partner. After 20 plus years we’ve seen it all when it comes to telephones and telephone systems. We’ve helped countless veterinary practices improve their VOIP Solutions, system menus, and on hold programs for a great caller experience. With the Weave telephone and communication platform for the veterinary industry we’ll help you craft an exceptional caller experience.

In addition to being a telephone system, Weave allows you to:

  • Send automatic appointment reminders.
  • Schedule appointments, answer questions, and share practice protocols with two-way texting.
  • Access pet information, family members, and appointment history at a glance.
  • Easy form completion for pet owners to fill out and submit digital forms.
  • Web assist lets pet owners schedule and text whenever they want.
  • Request/process payments instantly to improve receivables.
  • Easily generate positive reviews via text automatically after a visit.

Watch our video demonstration:

Visit the Weave + SolutionsOnHold website for details and to schedule a Q&A session.

**Veterinary On Hold happily works with all telephone systems and VOIP providers. If Weave is not for you we’ll help you sound great and navigate your telephone solution whether you have a PBX, analog phones, or voip solution from 8×8, Mango, Vonage, Comcast Voip, Verizon, Ring Central and more. We are also a partner with if you are looking for another alternative.

Pet Owners are calling! During high telephone traffic times customers are inquiring about your services, scheduling appointments, or calling with emergencies! And, when the phones are busy, chances are they’ll be placed on hold while your staff takes care of other callers. If they hear silence, poor sounding music, or stale information, it’s likely they’ll hang up. Veterinary On Hold’s premium quality “custom message on hold” programs keep your callers engaged and focused on YOUR Veterinary practice!

Take us for a test drive! Call 800-811-8282, or fill out our get started form today.



Effective on-hold messaging reduces hang-ups by nearly 80%.

Veterinary On Hold’s premium quality “message on hold” programs deliver compelling messages in less than 20 seconds. Let us create a program that keeps your callers focused on your practice and your services!

  • Remind them about pet immunizations, tick treatments, annual visits, and more.
  • Do you have visitor protocols in place?  Tell them about the process so they know what to expect.
  • Share seasonal pet health tips and inform them about seasonal pet issues and appropriate treatments.
  • Do you offer boarding, grooming or pet food? Share it on hold.
  • Share details about new services, open houses, and community events.
  • Promote your website, Facebook, Twitter and more! More followers = more customers.
  • Do you have a new team member or doctor? Tell your callers while they’re holding!
  • Keep them entertained with pet trivia.
  • Introduce pet insurance programs or payment options if available.
  • Thank them for their business and referrals.

On hold messaging for your veterinary practice.

Our affordable on-hold message programs combine customized music and messages that are unique to your veterinary clinic and services. With Veterinary On Hold, on-hold messaging is simple to start, easy to maintain and proven to be effective.

Getting started is as easy as 1-2-3.

Simply let us know what you would like to highlight at your veterinary practice. We’ll have our writers create a custom script for your review. Once approved we’ll have you select the voices and music you would like on your program. Feel free to try us out. We’ll set you up and let you try it for 30 days – no obligation.

Why do people love Veterinary On Hold?

  • We make it simple by writing the content for your review!
  • We know telephones! Systems, VOIP, Multi Line telephone systems, analog phones – we’ll make it work!
  • We’re fast! Turnaround is typically 1 to 3 days.
  • We do Spanish!
  • Fresh marketing ideas are our specialty. Each quarter we provide relevant ideas to keep your content bright and dynamic!
  • We listen! What do you want? We’ll do it!
  • Need phone advice? In addition to being a reseller for Weave we also have other voip options and can even help you with phones if you have 2 to 4 analog lines and no telephone system.


Select the program that best fits your practice.

Package A

Only $39.00 per month per location

Includes up to 3 program updates plus a holiday program each year.

Package B

Only $49.00 per month per location

Includes four to six program updates plus a holiday program each year.

Purchase Pricing Option

No monthly fees. Perfect for customers that do not want to update the programs on a regular basis.

Custom Message on Hold Program – $295

USB or Network Load Digital Player – $295 to $395

Do you have VOIP – digital equipment is not need and we will provide the appropriate files for your platform.

All Veterinary On Hold packages include:

  • A state-of-the-art, fully digital on-hold device if needed

  • Regular content and quarterly veterinarian message on hold ideas to help you keep it fresh
  • Professional male and female voice talent
  • Extensive selection of background music
  • Broadcast quality studio recordings
  • Professional script writing
  • Music licensing fees

Get started today!

Complete the form below or give us call at 1-800-811-8282. We’d love to hear from you.

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